{"id":11191,"date":"2026-08-31T08:04:44","date_gmt":"2026-08-31T06:04:44","guid":{"rendered":"https:\/\/www.musictools.ro\/retragere-din-contract\/"},"modified":"2026-08-31T08:04:44","modified_gmt":"2026-08-31T06:04:44","slug":"retragere-din-contract","status":"publish","type":"page","link":"https:\/\/www.musictools.ro\/en\/retragere-din-contract\/","title":{"rendered":"Retragere din contract"},"content":{"rendered":"<div class=\"mwd-rc\"><h2 class=\"mwd-rc-title\">Retragere din contract (retur)<\/h2><div class=\"mwd-rc-intro\"><p>Retragerea din contract este procedura legal\u0103 prin care renun\u021ba\u021bi la o comand\u0103 \u2014 ceea ce \u00een mod obi\u0219nuit numim retur. Conform art. 11^1 din OUG 34\/2014 (introdus prin OUG 18\/2026), ave\u021bi dreptul s\u0103 v\u0103 retrage\u021bi din contractul \u00eencheiat la distan\u021b\u0103 \u00een termen de 14 zile calendaristice de la primirea produselor, f\u0103r\u0103 s\u0103 justifica\u021bi decizia. Completa\u021bi formularul de mai jos \u0219i primi\u021bi imediat, pe e-mail, confirmarea de primire a cererii.<\/p>\n<\/div><form class=\"mwd-rc-form mwd-rc-form--lookup\" method=\"post\" action=\"\"><input type=\"hidden\" id=\"mwd_rc_nonce\" name=\"mwd_rc_nonce\" value=\"d95455221d\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/11191\" \/><input type=\"hidden\" name=\"mwd_rc_action\" value=\"lookup\"><div class=\"mwd-rc-row\"><p class=\"mwd-rc-field\"><label for=\"mwd-rc-number\">Num\u0103r comand\u0103<\/label><input type=\"text\" id=\"mwd-rc-number\" name=\"order_number\" value=\"\" required><\/p><p class=\"mwd-rc-field\"><label for=\"mwd-rc-email\">E-mailul folosit la comand\u0103<\/label><input type=\"email\" id=\"mwd-rc-email\" name=\"order_email\" value=\"\" required><\/p><\/div><p class=\"mwd-rc-hp\"><label>L\u0103sa\u021bi c\u00e2mpul necompletat<input type=\"text\" name=\"mwd_rc_hp\" value=\"\" tabindex=\"-1\" autocomplete=\"off\"><\/label><\/p><p><button type=\"submit\" class=\"mwd-rc-button mwd-rc-button--secondary\">Caut\u0103 comanda<\/button><\/p><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><details class=\"mwd-rc-manual\"><summary>Nu g\u0103sesc comanda \/ vreau s\u0103 completez cererea manual<\/summary><form class=\"mwd-rc-form mwd-rc-form--submit\" method=\"post\" action=\"\"><input type=\"hidden\" id=\"mwd_rc_nonce\" name=\"mwd_rc_nonce\" value=\"e78b03b4b3\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/11191\" \/><input type=\"hidden\" name=\"mwd_rc_action\" value=\"submit\"><div class=\"mwd-rc-row\"><p class=\"mwd-rc-field\"><label for=\"mwd-rc-name-m\">Nume \u0219i prenume<\/label><input type=\"text\" id=\"mwd-rc-name-m\" name=\"customer_name\" value=\"\" required><\/p><p class=\"mwd-rc-field\"><label for=\"mwd-rc-cemail-m\">E-mail<\/label><input type=\"email\" id=\"mwd-rc-cemail-m\" name=\"customer_email\" value=\"\" required><\/p><\/div><div class=\"mwd-rc-row\"><p class=\"mwd-rc-field\"><label for=\"mwd-rc-phone-m\">Telefon (op\u021bional)<\/label><input type=\"tel\" id=\"mwd-rc-phone-m\" name=\"customer_phone\" value=\"\"><\/p><p class=\"mwd-rc-field\"><label for=\"mwd-rc-addr-m\">Adres\u0103 (op\u021bional)<\/label><input type=\"text\" id=\"mwd-rc-addr-m\" name=\"customer_address\" value=\"\"><\/p><\/div><div class=\"mwd-rc-row\"><p class=\"mwd-rc-field\"><label for=\"mwd-rc-manual-number\">Num\u0103r comand\u0103 sau contract<\/label><input type=\"text\" id=\"mwd-rc-manual-number\" name=\"manual_order_number\" value=\"\" required><\/p><\/div><p class=\"mwd-rc-field\"><label for=\"mwd-rc-manual-items\">Produsele vizate (un produs pe linie)<\/label><textarea id=\"mwd-rc-manual-items\" name=\"manual_items\" rows=\"4\"><\/textarea><\/p><input type=\"hidden\" name=\"scope\" value=\"partial\"><p class=\"mwd-rc-field\"><label for=\"mwd-rc-reason-m\">Motivul retragerii (op\u021bional \u2014 nu sunte\u021bi obligat s\u0103 \u00eel indica\u021bi)<\/label><textarea id=\"mwd-rc-reason-m\" name=\"reason\" rows=\"3\" ><\/textarea><\/p><p class=\"mwd-rc-field\"><label for=\"mwd-rc-iban-m\">IBAN pentru rambursare (dac\u0103 plata nu s-a f\u0103cut cu cardul)<\/label><input type=\"text\" id=\"mwd-rc-iban-m\" name=\"iban\" value=\"\" ><\/p><p class=\"mwd-rc-declaration\"><label><input type=\"checkbox\" name=\"confirm_withdrawal\" value=\"1\" required> Declar prin prezenta c\u0103 m\u0103 retrag din contractul \u00eencheiat la distan\u021b\u0103 cu privire la produsele indicate mai sus \u0219i solicit rambursarea sumelor pl\u0103tite.<\/label><\/p><p class=\"mwd-rc-hp\"><label>L\u0103sa\u021bi c\u00e2mpul necompletat<input type=\"text\" name=\"mwd_rc_hp\" value=\"\" tabindex=\"-1\" autocomplete=\"off\"><\/label><\/p><p class=\"mwd-rc-submit\"><button type=\"submit\" class=\"mwd-rc-button\">Confirma\u021bi retragerea<\/button><\/p><p class=\"mwd-rc-legal\">Dup\u0103 ap\u0103sarea butonului ve\u021bi primi imediat, pe e-mail, confirmarea de primire a cererii, cu con\u021binutul, data \u0219i ora transmiterii.<\/p><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><\/details><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11191","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.musictools.ro\/en\/wp-json\/wp\/v2\/pages\/11191","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.musictools.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.musictools.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.musictools.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.musictools.ro\/en\/wp-json\/wp\/v2\/comments?post=11191"}],"version-history":[{"count":0,"href":"https:\/\/www.musictools.ro\/en\/wp-json\/wp\/v2\/pages\/11191\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.musictools.ro\/en\/wp-json\/wp\/v2\/media?parent=11191"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}